Here you can take a look into our logistics system — what the customer experience looks like and how we ensure fast and secure deliveries.
Our customer experience
Feel free to call or email us, or you can log on to our e-commerce platform to place an order for an unlicensed medicine.
For products that are currently in stock, all orders received before 3:00 PM on business days will be shipped the same day the order is received (with an exception for refrigerated goods, which are not dispatched Tues–Fri). Products that are not currently in stock will be ordered from our manufacturers and suppliers throughout the day; these items will be shipped in accordance with the lead time stated on our website.
Can’t find what you’re looking for?
Unable to find what you’re looking for in our catalogue? Send a procurement request and we’ll respond with product info, SPC, pricing information and an approximate lead time within just a few hours.
All of our products are shipped with UPS; shipments are delivered within 1–2 business days depending on the country of destination.
AtrimusRx operates in accordance with both national and international guidelines and regulations. We utilize GDP (good distributions practices), WDA (wholesale distribution authorisations), and have permits that let us import, store, export and distribute medicines that have not yet been approved in Sweden. Our modern and climate-controlled facilities are located in northern Stockholm to allow for speedy deliveries — this way we can easily reach Arlanda airport and various courier companies, which, in turn, lets us receive and deliver stock to the whole world as efficiently as possible.
Our staff are well-trained in handling medicine with accuracy and precision; each staff member has been educated to take all relevant factors into account such as temperature, humidity and lead time for our medicines. In our daily work, we handle medicines that must be managed and stored in different conditions, from freezing to ambient, as well as cytostatics and medicines that require special controls. For stocked medicines in our warehouse, we have a deadline of 3:00 PM for all orders: that means that if we have received an order before that time, it will be handled, packed and shipped that same day. Medicines that require importation may have a slightly longer lead time..
We always strive to deliver our products as quickly as possible. We make stringent demands on our partners’ lead times, no matter where they are in the world.